Frequently Asked Questions
Browse common questions about the USCoinEvents platform, memberships, events, and more.
Event Submission
Yes, you can list multiple events at once! Simply fill out the submission form for each event, and they will be reviewed individually for posting to our platform.
To submit a coin show or event, simply navigate to the 'Submit Event' section on our platform. Fill out the required information about your event, including dates, location, and any special features, and then submit for approval.
Yes, it is completely free to list your coin show or event on our platform. We believe in supporting the coin collecting community and want to provide a space to promote your events without any cost.
A featured listing highlights your event at the top of our event pages, giving it greater visibility to potential attendees. You can request a featured listing when submitting your event, and it may involve an additional fee depending on your membership plan.
Community
Yes, you can message event organizers directly through our platform. Look for the 'Contact' button on their event listing or profile, and you can send them a message regarding any inquiries or information needed.
To follow a coin club or dealer, visit their profile page and click the 'Follow' button. This allows you to receive updates and notifications about their upcoming events, special offers, and new listings.
To report an incorrect listing, click on the 'Report' link located on the event listing page. Provide a brief description of the issue, and our team will review it and take appropriate action.
Listings
To add photos to your event listing, navigate to your event creation or editing page and look for the 'Add Photos' section. You can upload images directly from your device; just make sure they are in a supported format (JPEG, PNG) and meet the size requirements.
Membership
To cancel or change your membership, log into your account and access the 'Membership' section. You'll find options to manage your plan, including cancellation or switching to a different membership level.
Premium members enjoy several exclusive benefits including enhanced visibility for their listings, access to special resources and tools for managing events, and the ability to connect with a larger audience of coin enthusiasts. Additionally, premium members often receive discounts on booth fees at shows.
We offer several membership plans tailored to different needs, including Free, Basic, and Premium options. Each plan includes varying features such as the number of event listings allowed and access to additional promotional tools.
Account Management
Creating an account is easy! Click on the 'Sign Up' button on our homepage and fill in your information, including your name, email address, and a password. Once you submit your details, you'll receive a confirmation email to activate your account.
Account
To delete your account, please log in, then navigate to the 'Account Settings' page. There, you will find the option to delete your account; please note that this action is permanent and cannot be undone.
If you need to reset your password, go to the login page and click on the 'Forgot Password?' link. You will be prompted to enter your email address, and a password reset link will be sent to your inbox.
To update your profile information, log into your account, and go to the 'Profile' section in your account settings. Here, you can modify your name, email, preferences, and other personal details as needed.
Payments
If you believe you're eligible for a refund, please contact our customer service team through the 'Contact Us' page. Include your order details, and we will expedite your request in accordance with our refund policy.
We accept a variety of payment methods including credit cards, PayPal, and other secure online payment services. You can choose your preferred method during the checkout process.
Getting Started
To search for coin shows near you, simply enter your location in the search bar on our homepage or use the filter options to specify your city or state. Our platform will then display a list of upcoming events that are closest to your area.
Billing
To update your billing information, log in to your account and go to the 'Billing' section in your account settings. From there, you can edit your payment method, billing address, and other relevant details.
Event Management
To update or edit your event listing, log into your account and go to your dashboard. From there, find your event and select 'Edit' to make any necessary changes before saving.
